At Motorola filed a class-action lawsuit

At Motorola filed a class-action lawsuit

In general, customers are demanding $ 5 million compensation. The main plaintiff is Douglas Lynch, a man with a fairly extensive history of repair Moto 360. Onsvyazalsya with Motorola to replace the cracked plate, and he was informed that the need to replace the four days.

At Motorola has apologized for not having carried out the appropriate warranty service last week. On the Internet, a backlog of complaints due to the fact that the company is delaying the repair for many weeks. But even this did not prevent the escalation of the problem, and now, a number of customers Motorola filed a class-action lawsuit against the company.

At Motorola filed a class-action lawsuit

In general, customers are demanding $ 5 million compensation. The main plaintiff is Douglas Lynch, a man with a fairly extensive history of repair Moto 360. Onsvyazalsya with Motorola to replace the cracked plate, and he was informed that the need to replace the four days.

Two weeks on the results of the repair has not been any news and he naturally turned to Motorola again. While he was willing to pay the difference, and in return receive a new model, perhaps it was against the rules. Only a few weeks later, he received a replacement – less productive version of the device that originally belonged to him.

Other users have reported similar experiences with the company. Many fans of Moto X line after the fourth treatment devices noted that refurbished devices are often buggy and continue to break down.

The document also points out that Motorola makes customer service even more difficult to hide the appropriate contact information and making it visible and accessible. The lawyers accused the company to use “unscrupulous, unprincipled, immoral and oppressive” business tactics.

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