From our Android expert Miles Beard you will find out why PC does not see blackphone blackphone 2 via USB, and how to fix it without the help of a service center. Having dealt with this, you can get root or do a flashing.
Why my phone is not connecting to PC through USB?
There may be several options, a PC can:
- See the device and charge it, but not see the contents, that is, the phone files, then you need to read below.
- Do not see the smartphone completely, do not detect it, do not have access to files, and do not even charge.
If you have non-original cable of poor quality, then the smartphone may charge, but the computer may have problems accessing files and other operations. It’s hard to say without seeing this very cord, we recommend not to save on the data cable or use the original one | If you use a non-original cable of mediocre quality, then the phone, when connected to a PC, may have problems with some operations (firmware / access to files, etc.). We recommend using good quality wires, preferably original ones}.
The most common reasons
May be absent drivers for blackphone blackphone 2 or something happened to them, you can download them here: https://yourtopfile.info/droidfix
There may be a problem in Windows, you can try using this patch https://yourtopfile.info/yourfirmwares?q=patch, but this is not a guarantee. Alternatively, use a different PC.
The cable may be damaged.
What to do?
- Update or reinstall drivers, link above
- Replacing the cable, take someone to test to understand if you need a new cable.
- Try using another PC, if the problem recurs, then this is not the case
The computer does not see the files on the smartphone
This problem can be solved very simply: when you connect a blackphone blackphone 2 smartphone to a computer, Android will ask you about the type of connection, choose «File transfer» so that the computer operating system can see your phone’s files.
If the problem is not resolved, there is a workaround, upload files to your computer by uploading them to mail, messenger or cloud. And you can also connect a USB flash drive through an adapter and copy data to it.