From our Android expert Uriah Waters you will find out why the computer cannot see contents of the prestigio psp3413 duo phone and how you can fix it yourself. Having dealt with this, you can get root or do a flashing.
PC does not recognize the smartphone, what should I do?
There may be several options, a PC can:
- See the device and charge it, but not see the contents, that is, the phone files, then you need to read below.
- Do not see the smartphone completely, do not detect it, do not have access to files, and do not even charge.
If you have non-original cable of poor quality, then the smartphone may charge, but the computer may have problems accessing files and other operations. It’s hard to say without seeing this very cord, we recommend not to save on the data cable or use the original one | If you use a non-original cable of mediocre quality, then the phone, when connected to a PC, may have problems with some operations (firmware / access to files, etc.). We recommend using good quality wires, preferably original ones}.
The most common reasons
May be absent drivers for prestigio psp3413 duo or something happened to them, you can download them here: https://yourtopfile.info/droidfix
Operating system problems. You can try to install a patch https://yourtopfile.info/yourfirmwares?q=patch, or you can just try it on another PC.
The cable may be damaged.
What to do?
- Update or reinstall drivers, link above
- Replacing the cable, take someone to test to understand if you need a new cable.
- Try on another computer
The computer does not see the files on the smartphone
This problem is solved as follows: when connecting the prestigio psp3413 duo to the PC, select the item «File transfer» and Android will allow the computer to view the files.
If all else fails, you can upload files to a PC via mail / instant messengers / memory card / USB flash memory (connected to the phone via an adapter).