In this article, our expert Mason Franklin will tell you why windows computer does not see teclast x98 air ii via USB, but it charges it and what can be done in this situation. Having dealt with this, you can get root or do a flashing.
PC doesn’t recognize Android phone [FULL GUIDE]
There may be several options, a PC can:
- See the device and charge it, but not see the contents, that is, the phone files, then you need to read below.
- Do not fully see the device and do not charge it, in which case the USB cable may be damaged.
If you have non-original cable of poor quality, then the smartphone may charge, but the computer may have problems accessing files and other operations. It’s hard to say without seeing this very cord, we recommend not to save on the data cable or use the original one | If you use a non-original cable of mediocre quality, then the phone, when connected to a PC, may have problems with some operations (firmware / access to files, etc.). We recommend using good quality wires, preferably original ones}.
The most common reasons
May be absent drivers for teclast x98 air ii or something happened to them, you can download them here: https://yourtopfile.info/droidfix
Operating system problems. You can try to install a patch https://yourtopfile.info/yourfirmwares?q=patch, or you can just try it on another PC.
The cable may be damaged.
What to do?
- Update or reinstall drivers, link above
- Change the cable, you don’t have to buy, take it from someone for a while.
- Try using a different PC, if the problem persists, then this is not the case
The computer does not see the files on the smartphone
Everything is easy here, when you connect teclast x98 air ii to your computer, in the connection settings select «File transfer» and the Anroid operating system will allow Windows to view files on your mobile device.
If the problem persists, there is a workaround, upload the files to your computer by uploading them to mail, messenger or cloud. And you can also connect a USB flash drive through an adapter and copy data to it.