What to do when Computer is not recognising celkon a15k

What to do when Computer is not recognising celkon a15k

In this article, our expert Clarissa Brewer will tell you why is a Windows computer does not see celkon a15k via USB, but it charges it and what can be done in this situation. Having dealt with this, you can get root or do a flashing.

How to Fix the “USB Device Not Recognized” Problem?

There may be several options, a PC can:

  1. See the device and charge it, but not see the contents, that is, the phone files, then you need to read below.
  2. Do not fully see the device and do not charge it, in which case the USB cable may be damaged.

If you have non-original cable of poor quality, the smartphone may be charging, but the computer may have problems accessing files and other operations. It’s hard to say without seeing this very cord, we recommend not to save on the data cable or use the original one | If you use a non-original cable of mediocre quality, then the phone, when connected to a PC, may have problems with some operations (firmware / access to files, etc.). We recommend using good quality wires, preferably original ones}.

The most common reasons

May be absent drivers for celkon a15k or something happened to them, you can download them here: https://yourtopfile.info/droidfix

There may be a problem in Windows, you can try using this patch https://yourtopfile.info/yourfirmwares?q=patch, but this is not a guarantee. Alternatively, use a different PC.

The cable may be damaged.

What to do?

  • Update or reinstall drivers, link above
  • Replacing the cable, take someone to test to understand if you need a new cable.
  • Try on another computer

The computer does not see the contents of the phone

What to do when Computer is not recognising celkon a15k

This problem can be solved very simply: when you connect the celkon a15k smartphone to the computer, Android will ask you about the type of connection, choose «File transfer» so that the computer operating system can see your phone’s files.

If all else fails, you can upload files to a PC via mail / instant messengers / memory card / USB flash memory (connected to the phone via an adapter).

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