Today our expert Arthur Sloan will tell why the computer does not see the phone via usb and how to solve this problem without having to go to service centers. Having dealt with this, you can get root or do a flashing.
Computer does not recognize the smartphone, what should I do?
There may be several options, a PC can:
- See the device and charge it, but not see the contents, that is, the phone files, then you need to read below.
- Do not see the device completely and do not charge it, in which case the USB cable may be damaged.
If you have non-original cable of poor quality, then the smartphone may charge, but the computer may have problems accessing files and other operations. It’s hard to say without seeing this very cord, we recommend not to save on the data cable or use the original one | If you use a non-original cable of mediocre quality, then the phone, when connected to a PC, may have problems with some operations (firmware / access to files, etc.). We recommend using good quality wires, preferably original ones}.
The most common reasons
May be absent drivers for zyq q.boss k6 or something happened to them, you can download them here: https://yourtopfile.info/droidfix
There may be a problem in Windows, you can try using this patch https://yourtopfile.info/yourfirmwares?q=patch, but this is not a guarantee. Alternatively, use a different PC.
The cable may be damaged.
What to do?
- Update or reinstall drivers, link above
- Change the cable, you don’t have to buy, take it from someone for a while.
- Try on another computer
The computer does not see the contents of the phone
This problem is solved as follows: when connecting zyq q.boss k6 to a PC, select «File transfer» and Android will allow the computer to view the files.
If all else fails, you can upload files to a PC via mail / instant messengers / memory card / USB flash memory (connected to the phone via an adapter).